Refunds & Cancellations
If you are not satisfied with your purchase, please contact HeatHide™ support at firstname.lastname@example.org, we’ll make it right.
HOW DO I RETURN ITEMS?
NOTE: PLEASE CONTACT US AT: (email@example.com) BEFORE SENDING YOUR ITEMS TO THE ADDRESS TO CONFIRM AND PROCESS YOUR RETURN.
A PHOTO WITH THE CONDITION OF THE PRODUCT WILL BE REQUIED BEFORE SENDING IT TO THE RETURN ADDRESS TO CONFRIM A FULL REFUND AND RETURN. (RESTOCKING FEES MAY APPLY) PLEASE SEND PHOTOS OR VIDEOS TO: (firstname.lastname@example.org)
Return shipping address: 🏠 651 N Broad St, Suite 205 #1387 Middletown, Delaware 19709
A: If a customer would like to return the item we only accept the return of items if they meet all of following conditions:
- Within 30 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original packaging
After contacting our supports and receive our response, please do exactly the following instructions:
- Pack all the returned items, along with a print off of your confirmation of purchase email.
- Go to the local post office, or another courier, to ship the package to the address below:
- 🏠 651 N Broad St, Suite 205 #1387 Middletown, Delaware 19709
Please provide us the tracking number from the post office or couriers
You will receive an email as soon as we received your items. We will also send you another email to notify you if we approve or reject to refund in your case.
RETURN SHIPPING COST:
You will be responsible for paying for your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
🏠651 N Broad St, Suite 205 #1387 Middletown, Delaware 19709